I can't believe it has already been a month since my last post. Summer is supposed to be a relaxing time. Those who have traveled with small kids know that is not always the case... But so be it. Summer in the IT sales game has always been a slow time for business. This has two impacts, the first is the numbers always kind-of-suck this time of year, the second is you have more time to do the things you can't do when sales volume is high. This is kind of like New Years for VARs. That being said how about a New Year's Resolution... Make your customer's business critically important to you.